BBC investigation into rogue locksmiths

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BBC Investigation into Locksmiths. A recent investigation by the BBC has uncovered alarming practices among locksmiths, particularly in Essex and London. The investigation focused on "bait-and-switch" scams, where customers are lured in with low initial quotes, only to face exorbitant charges once the locksmith arrives.

Key Findings

Common Tactics Used by Rogue Locksmiths

• Bait-and-Switch Pricing: Customers receive a low quote over the phone, but the final bill can be significantly higher.
• Unnecessary Work: Locksmiths may drill locks or perform additional work that is not needed, leading to inflated costs.
• Pressure Tactics: Customers are often pressured to pay cash or to agree to unnecessary replacements.

Case Examples

• An elderly couple was quoted £49 but ended up paying over £2,800 after unnecessary damage was caused.
• In a test conducted by the BBC, a locksmith quoted a low price but charged over ten times that amount after drilling the lock unnecessarily.

How to Avoid Locksmith Scams

Tips for Finding a Legitimate Locksmith

• Research Local Options: Look for local locksmiths rather than national call centers.
• Check Credentials: Verify if the locksmith is listed with the Master Locksmiths Association (MLA).
• Request Clear Pricing: Always ask for a full price quote, not just a starting price.
• Inquire About Methods: Ask if they can open the lock without drilling.

Being informed and cautious can help you avoid falling victim to locksmith scams.

Additional security for master bedroom

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In January 2026, 

Cusworth Master Locksmithscompleted a residential security project for a home in Alderley Edge, Cheshire. The installation involved supplying and fitting a high-security cylinder deadlock with an internal thumbturn to the property's master bedroom.

Project Overview

The homeowner sought to balance high-level security with the safety of a quick exit, a common requirement for high-end residential properties in the Alderley Edge area. Cusworth Master Locksmiths, an MLA-approved company with over 25 years of experience, provided a tailored solution that met both insurance requirements and fire safety standards.

Security and Safety Features

The installed locking system utilized a security euro cylinder. This specific standard is designed for "keyless egress," ensuring that residents can exit the room quickly in an emergency without needing to find a key.

• Anti-Snap Protection: The cylinder features a sacrificial snap line. In the event of a "lock snapping" attack, the front portion breaks away while the internal mechanism remains locked and secure.
• Internal Thumbturn: This allows the master bedroom to be locked from the inside for privacy and security while remaining easily openable for a rapid exit in case of fire.
• Security Grades: The hardware typically installed for such high-spec residential projects includes TS007 3-star rated cylinders, which are endorsed by the Police "Secured by Design" scheme for their resistance to drilling, picking, and bumping.

Benefits for Homeowners

Installing high-security deadlocks on internal bedroom doors has become a growing trend in luxury Cheshire homes for several reasons:

• Peace of Mind: Provides a "safe room" environment during nighttime hours.
• Convenience: The thumbturn eliminates the risk of leaving a key in the lock, which could otherwise block entry from the outside by other keyholders in an emergency.
• Professional Fitting: Cusworth Locksmiths ensured the cylinder was fitted flush with the door furniture, preventing the common security mistake of leaving a protruding lock that burglars can easily grip and snap.

For residents in the SK9 area looking to upgrade their home security, Cusworth Master Locksmiths offers free security surveys and 24/7 emergency assistance.

Call text or WhatsApp 07792 517113