Orange are ripping me off!

I have had a contract almost constantly with orange since 1996

I have been using an iphone for 4 years (1st a iPhone 3gs, and a 4S)

I was prompted to update my software to IOS6 last month.

have just had a big shock. Orange have sent me an invoice for my contract, showing I have gone over my allowance of 750mb to a total of 2302mb! a total bill of £ 421

I have been using the iPhone normally as i have been for the last few years with no video. just email and a pod cast occasionally. A normal monthly usage would be around 450 - 500mb.

I phoned orange yesterday as soon as I opened the invoice, they told me there were massive downloads on Oct 11 during the afternoon (whilst I was out working). I think this has something to do with the phone updating to ios6, which i did around that time. there seems to be a lot of similar stories on the web attributing high mobile data to bugs in ios6.

Why did orange not tell me i had used my bundled data?

has anyone had any success in having orange remove these high charges?


since last Monday (new billing period) it shows i have used 680 of my 800mb!

i phoned orange tech, who said i have used .2mb since last monday!??

advised to take to apple store for a check, but no appointments for over a week..

advised to restore iphone to make sure there are no corrupted applications..

( which i have started just now)
the first thing that happened was itunes said something like "there are new carrier settings - do you wamt to proceed?"